Returns & Exchanges
Monique Lhuillier offers returns on unworn, unaltered merchandise with original tags attached within 14 days of delivery. Please note that evening wear and bridal pieces must be returned in their original packaging to ensure the preservation of delicate fabrics.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully place the items in the original shipping box, ensuring all designer tags, garment bags, and security seals are intact.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, removing any previous tracking labels.
Ship and Track
Drop off your package at any authorized UPS location and retain your receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing